The detected original on the glass was always A3. The problem can be replicated by simply lifting the ADF and closing it without putting an original on the glass. Switching the machine off and on again would allow users to use the copy and scan options if the document feeder was used until the document feeder (ADF) was lifted and an original placed on the glass. This is not the first time I had seen this. However nothing was on the glass to be removed. Today I went to a call for a Bizhub C754e that was constantly complaining that an original had been left on the glass and was not allowing users to copy or scan until it had been removed.
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